PRIVACY POLICY

1. General Information

This Privacy Policy explains how personal data is collected, used, and protected when using the online store operated by:

SIA GoldBerg&Co
Registration No.: 42103102329
VAT No.: LV42103102329
Legal address: Paula Lejiņa iela 20-13, Rīga, LV-1029, Latvia

The Company acts as the Data Controller in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR).

2. Personal Data We Collect

We may collect the following personal data:

  • Name and surname

  • Email address

  • Phone number

  • Delivery address

  • Billing information

  • Payment-related data (processed by payment providers)

  • IP address and technical information (browser, device, cookies)

3. Purpose of Data Processing

Personal data is processed for the following purposes:

  • To process and deliver orders

  • To provide customer support

  • To issue invoices and comply with legal obligations

  • To communicate with customers

  • To improve the operation of the website

  • To comply with legal requirements

4. Legal Basis for Processing

Personal data is processed based on:

  • Performance of a contract (order processing)

  • Legal obligations (accounting and tax laws)

  • Legitimate interests (website security and service improvement)

  • Consent (marketing communication, if applicable)

5. Data Sharing

Personal data may be shared only with:

  • Delivery service providers

  • Payment service providers

  • Accounting and IT service providers

  • State authorities when required by law

Personal data is never sold or shared for marketing purposes without consent.

6. Data Retention

Personal data is stored only as long as necessary:

  • Order and accounting data – according to Latvian law

  • Communication data – as long as necessary to resolve issues

  • Marketing data – until consent is withdrawn

7. Data Security

We use appropriate technical and organizational measures to protect personal data against:

  • Unauthorized access

  • Loss

  • Disclosure

  • Modification

However, no data transmission over the Internet can be guaranteed as 100% secure.

8. Data Subject Rights

You have the right to:

  • Access your personal data

  • Request correction or deletion

  • Restrict processing

  • Object to processing

  • Request data portability

  • Withdraw consent at any time

Requests can be submitted in writing to the Company.

9. Cookies

The website uses cookies to:

  • Ensure proper website functionality

  • Analyze website traffic

  • Improve user experience

Detailed cookie information is provided in the Cookie Policy.

10. Complaints

If you believe your rights have been violated, you have the right to submit a complaint to the supervisory authority:

Data State Inspectorate (Datu valsts inspekcija), Latvia
https://www.dvi.gov.lv

11. Changes to Privacy Policy

The Company reserves the right to update this Privacy Policy at any time.
The latest version is always available on the website.

12. Contact Information

For all data protection questions, please contact:
SIA GoldBerg&Co
Legal address: Paula Lejiņa iela 20-13, Rīga, LV-1029, Latvia